Verint Systems

Championing the hybrid workforce

The rise of technology creates a real need for hybrid ways of working, says Marije Gould, VP of marketing for EMEA at Verint Systems.

Apr 3, 2018

Mix of bots and brains is best for customer care

Humans and bots must co-exist in the workplace to create a seamless, connected customer experience, says Verint Systems.

Sep 8, 2017

South Africans lead the way in mobile banking

Local consumers prefer to resolve their basic banking issues via digital channels.

Feb 17, 2017

Content Guru to deliver Verint solutions in the cloud

Partnership merges Verint Systems' customer engagement solution with Content Guru's?storm?cloud platform.

Oct 27, 2016

Human interaction still vital in customer service

Despite the rise in digital customer service channels, most consumers choose human interaction as their primary way to interact with brands, says Verint Systems.

Jan 11, 2016

SA's consumers suspicious over data use

Consumers are suspicious about how companies use their data.


Logikal Consulting signs Verint Systems

The company will be the exclusive systems integration partner for Verint Systems in sub-Saharan Africa.


INOVO partners with Verint

The company will offer Verint's enterprise Workforce Optimisation suite as a cloud-based solution.

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