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4:30

Who should you trust? Absolutely nobody

Zero Trust is a key principle in the increasingly boundary-less business world, as opening up the corporate network and IT estate has profound security implications.

4:50

Uncovering the main business drivers behind ESM

Enterprise service management yields dramatic increases in operational efficiencies and customer/employee satisfaction at minimal incremental cost.

4:50

ESM is transformational in enhancing IT’s position in business

The argument for enterprise service management is compelling when it can be implemented at minimal cost using existing IT service management technology and processes.

4:50
Mar 17, 2021

AI sets gold standard in service management

Enterprises across the world have shifted the focus towards service management that’s effective, personalised and automated in a desire to drive customer loyalty and trust.

4:20
Apr 18, 2019

A whole new world of service

Robotics is changing how service is delivered across the enterprise.

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