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1:50
21 Jul

GovChat uses social media to help SASSA manage FAQs

The citizen engagement platform will assist SASSA in managing frequently asked questions about the R350 relief grant, via WhatsApp and Facebook Messenger.

2:30

SASSA gives rejected COVID-19 grant applicants a ‘lifeline’

The agency switches to an updated database after discovering declined applicants actually do qualify for the R350 relief grant.

4:40

SASSA Social Relief of Distress complications

Applicants face a number of challenges in receiving the R350 monthly assistance offered by government.

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