ebook
0:40
Tuesday

eBook: Quoting with spreadsheets

Is it costing you more than you think?

0:30
10 Jun

eBook: Set your IT business up for success

You won the contract, so clearly your new client believes in your ability as an IT service provider.

1:10
7 Jun

eBook: 2030 smart communities

Envisioning new possibilities for state and local governments.

0:40
3 Jun

eBook: Service desk best practices

A service desk acts as the main point of contact for any and all IT related questions.

0:40
30 May

eBook: Four benefits of implementing AI in debt collections

Artificial intelligence optimises decision-making so contacting debtors and management of negotiators is more effective.

1:10
27 May

eBook: Secure access to your enterprise

Enforce risk-based conditional access in real-time.

0:20
May 23, 2019

eBook: Quote, propose and close

Five steps to building winning sales proposals.

1:30
May 16, 2019

eBook: Patch management best practices

Oftentimes, patches fix the problem they're designed to address, but unintentionally break something else in the process.

1:00
May 9, 2019

eBook: Better together: ConnectWise Manage and ConnectWise Automate

Working side-by-side, the solutions give you the power to drive virtually every aspect of your business from a single pane of glass.

1:10
May 2, 2019

eBook: Help desk management

Five tips to a more efficient service team.

0:40
Apr 29, 2019

eBook: Improving interactions between consumers and agents with workforce management

Customers want more when interacting with businesses, and they expect great service from start to finish throughout the customer journey.

0:30
Apr 26, 2019

eBook: 10 AI applications in healthcare

Microsoft unpacks practical applications of AI that are helping healthcare organisation be more efficient and effective.

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