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ConnectWise
4:30

Secrets of best-in-class MSPs

Key performance indicators need to be segmented and measured separately to accurately determine a managed service provider’s value and performance, says ConnectWise.

3:30

ConnectWise announces updates to executive leadership team

Company names new chief operations, finance, revenue and technology officers

0:50
Dec 9, 2019

eBook: Booked up and busy

Five steps to maximise your techs’ time.

0:50
Dec 2, 2019

eBook: SLAs: The foundation for stronger customer relationships

The service level agreement ensures the company and its customers have a clear definition of services, responsibilities, timelines and guarantees.

4:20
Nov 12, 2019

Security conversation vital between customers and MSPs

Often, the security conversation is based on fear. But this is an ineffective way to add value and build trust.

0:40
Nov 12, 2019

White paper: The KPIs you should be measuring, but probably aren’t

Managed service providers can measure performance, evaluate their relationships with clients and increase loyalty.

5:50

ConnectWise buys Continuum and ITBoost

The company has also formed a strategic partnership with Webinfinity and launched a security initiative calling for the industry to fight back against cyber security threats.

0:40
Oct 28, 2019

eBook: Five steps to an agile business plan

Learn how to design and implement a business plan agile enough to grow with your business needs.

0:50
Oct 21, 2019

eBook: Automation 101

Automation drives efficiency and profitability within a managed services practice.

3:20
Oct 18, 2019

ConnectWise announces launch of cybersecurity-focused organisation

Established to advance the cybersecurity resilience of the TSP industry, the TSP-ISAO will provide members with real-time availability of actionable threat intelligence.

2:50
Oct 15, 2019

Risk assessment data from ConnectWise reveals most SMBs are at risk

Nearly 70% of SMBs have not identified and documented cybersecurity threats, making them prone to risks and vulnerabilities, says John Ford, chief information security officer, ConnectWise.

0:40
Oct 14, 2019

eBook: Keep cyber threats from destroying your company

Every year, security risks are growing, and that growth isn’t going to stop.

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