Monitoring using alarm state vs avalanche of events
The key to implementing effective monitoring notifications is using configuration management database related alarm states and continuously repeating events.
FireScope and Cherwell: a match made in... the CMDB
Integration of Cherwell and FireScope creates a perfect partnership to automate the configuration management database, says Pink Elephant.
IT demands cause infrastructure rethink
The demand for IT efficiency, business accountability and compliance has led many IT organisations to clarify and re-engineer their infrastructure processes, says Wilhelm Hamman, business technologist at Computer Associates Africa.