First, choose what not to do
The next automation frontier is composed of multifaceted automation capabilities.
Success with RPA in the new normal
The business case for RPA must consider the impact on organisational culture, customer and employee experience, says Laura Wier, automation solutions head at DVT.
RPA can transform finance departments
Key drivers for automation include cost savings, risk reduction, governance and compliance and customer and supplier satisfaction.
Intelligent automation drives operational insurance improvements
IA combines robotic process automation and artificial intelligence technologies to facilitate rapid end-to-end business process automation and accelerate digital transformation, says Kelly Preston, data analytics manager at SilverBridge Holdings.
Effective data-gathering for process efficiency
It’s vital to have a strong data-gathering foundation before looking to smart technology to produce executive dashboards, alerts and autonomously-generated instructions.
Shifting to solutionist thinking delivers people-centric cloud solutions
A cloud solutions provider should focus on building out and delivering the specific functionality and usability that a client requires, says Morne Swanepoel, head of IT Cluster at 4Sight Holdings.
Digital transformation should be about the customer
Seamless digital interactions that are built around user needs will allow companies to deliver bespoke solutions in near to real-time, says Grant Phillips, group CEO at e4.
The perils and promise of smart automation in South Africa
An intelligent automation journey must first, and foremost, be driven by the business strategy, as too many tech initiatives are initiated and managed solely by the tech team.
The rise of digital process automation
There is a strong shift to accelerating automation for cost optimisation and digital governance, as digital process automation grows in stature.
Stellenbosch-based Clevva goes global after signing UK deal
The local Web platform developer prepares to offer its solutions globally after inking a partnership with UK-based Blue Prism.
Remote working. Increased attack vectors. Intelligent cyber crime. Organisational risk is endemic.