White paper: Increasing necessity of digitalised CX in insurance
Predominantly being noticed as a business retention method, the steps taken towards customer experience (CX) improvement were more on the reactive side rather than proactive.
Insurance industry faces disruption from start-ups
Nine out of 10 insurance companies fear losing business to insurtech start-ups, says research from PwC.
Insurers test Bitcoin business with heist policies
Insurers say they are looking into theft coverage for companies that handle digital currencies.
Local firms launch commercial solar insurance in SA
The insurance was developed to be "all-risk" in nature and is intended to cover most, if not all, of the associated risks, says CEO.
Digital (r)evolution for the financial services sector
Companies need to leverage technology to improve the financial advisers' business model, says Moshe Tamir, Global Head of Digital Transformation at Generali.