Integrate a video platform into your corporate apps
The Vidyo communication as a service platform allows developers to provide high quality, real-time video communication capabilities.
Increase the ROI of your operations with contact centre solutions for remote work
The implementation of contact centre solutions for remote work has become essential to improve the ROI of operations and enhance customer satisfaction and loyalty.
Enghouse Interactive’s contact centre solution achieves Microsoft Teams certification
The certification of Communications Center was performed by Microsoft's partner, TekVizion, in accordance with the Connect model.
Use cases of video conference platform integration with IOT
Governments, healthcare providers, manufacturers and nearly every other industry vertical have found a use for Internet of things technology.
Enhancing the customer experience with a video banking platform
Using a video banking platform restores the human touch, builds trust and increases top-line revenue, says Vidyo.
Integrate an AI chatbot into your omnichannel contact centre software
Enghouse Interactive’s chatbot is able to talk to customers as if it were a person, naturally, fluently, and through any channel.
The importance of security in video conferencing platforms
The most crucial thing about Vidyo is that it always offers maximum security in the video channel, says Enghouse Interactive.
Increase productivity of your remote contact centre with workforce management
Enghouse Interactive’s WFM solution forecasts and schedules the work of contact centre staff on a platform designed to increase agent retention and productivity.