Chatbots
4:50
Jun 8, 2018

Happy helpers

The assistance revolution is here, as chatbots and voice assistants transform business.

4:10
Nov 15, 2016

Chatbots transform the customer experience

Chatbots funnel and streamline conversations, making contact centres more efficient and responsive, says?Danny Drew, MD of Avaya SA.

4:20
Jul 29, 2016

Talk is cheap

Chatbots are the next customer engagement platform.

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