The Smarsh product offers an archive solution in one central system with the ability to search and cross-reference across all channels, says Robinson Distribution.

Know your client better.

Automating reporting systems simplifies the management information process, allowing easy management of reports, says Deloitte's Candice Holland.

Before opting for a?call recording solution - regardless of whether it is on-site or cloud-based - SMEs must ensure it is fully compliant, says Matthew Balcomb, CEO of Call Cabinet Southern Africa.

Tools like Questionmark Perception enable companies to gain company-wide views of compliance-related initiatives, activities and status, says Bytes People Solutions.

The new Financial Intelligence Centre Act addresses money-laundering head-on for the first time in SA, says Bill Hoggarth, MD of SAS Institute SA.