

Reimagine IT in a new, hybrid environment
AI for operations stands to address key challenges IT is facing in a newly-hybrid environment, with greater data volumes, siloed infrastructure, and higher expectations from stakeholders.
Thanks to its potential to overcome these challenges, the AIOps market is expected to grow by 20% - 30% a year in the next 10 years, topping $645 billion by 2030.
But while AIOps can help overcome some of the IT leaders’ biggest operations headaches, doing it right involves a lot more than just bolting on an AI/ML tool.
Freshworks, in partnership with ITWeb, invites you to this informative session to learn what AIOps entails, why it matters in the modern context, and how to avoid common pitfalls in implementing AIOps.
You will discover the top benefits and use cases for AIOps; learn best practices for AIOps, and discover how to rightsize solutions for maximum benefit.

Discover 15 key benefits of AIOps
Learn how to identify and implement the right AIOps solutions
Understand AIOps pitfalls and best practices
Find out how to rightsize AI for operations
Agenda
Defining AIOps: What it is & why it matters
Subhashree Veeraraghavan, Product Marketing Manager, Freshworks
Recommendations for doing AIOps right: a guide to best practice
Subhashree Veeraraghavan, Product Marketing Manager, Freshworks
Enabling rightsized AIOps with Freshservice
Subhashree Veeraraghavan, Product Marketing Manager, Freshworks
If you are a senior IT decision-maker, this event is for you, including:
CIOs, CTOs, IT Directors/Managers/Heads, IT managers, Heads of ITSM, Head of IT Operations, Heads of Technical Support, IT Service Desk Managers
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com