

- Get an update on the latest trends and opportunities in intelligent ITSM & ITOM
- Learn the principles that will enable you to modernise your ITSM and ITOM
- Hear how to ensure delightful employee experiences
- Discover Freshworks’ solutions for improved ITSM & ITOM

This event is for you if you are an IT decision maker in large enterprises in the Hi-Tech, FMCG, BFSI, Manufacturing Real Estate, Education, Mining, Retail/Ecommerce, Telecom or Business Services sectors, including:
CIOs, IT Directors, IT managers, IT Service Desk Managers, IT Service Delivery Heads
Agenda
Global trends and developments in ITSM & ITOM
Nirmal Krishnamoorthy, senior product marketing manager, Freshworks
Key principles for modernising and transforming the environment
Nirmal Krishnamoorthy, senior product marketing manager, Freshworks
Infusing intelligence across ITSM & ITOM
Nirmal Krishnamoorthy, senior product marketing manager, Freshworks
About Freshworks
Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close and keep their customers for life. We believe your business deserves better software – software that’s ready to go, easy to set up and use, and requires minimal customisation – backed by our world-class support. Today, over 40 000 customers trust our software to run their business.
Visit: www.freshworks.com