Tuesday 4 May 2021
Webinar Series
09:00-10:30 (GMT+2)
Technologies such as AI and Machine Learning can be integrated to supercharge your business processes
Business process management systems have matured over the years to the extent that technologies such as AI, automation, IOT and predictive analytics have been integrated into it and are changing the way businesses are run. To remain competitive, companies need to enhance their processes and employee capabilities with intelligent technologies.
During this series of webinars, we will explore how new technologies such as AI and automation can be integrated to supercharge your business processes in a world where technology and markets are constantly changing. We will also examine how security, data analysis and cloud technologies are impacting and enhancing business processes.
Gain insights and best practice advice on how to enhance and secure your business processes by employing new technologies.
Industry experts, corporate executives and solutions providers will delve into the following theme:
With more contact points than ever before, businesses need to ensure a smooth Omni-channel experience. However, this is easier said than done. The customer service technology ecosystem has grown increasingly more complex over time, with communication channels ranging from emails and phone calls to social media, web chat, and self-service platforms. This is especially challenging because call centre agents typically face non-consolidated customer service toolkits and a lack of effective cross-channel services in their daily activities. Attend the webinar to learn how bots can ensure the customer experience remains king!
Learn about global trends in BPM and how it is evolving.
Find out what your intelligent automation appetite is?
Discover the benefits of RPA and its business applications.
Enhance your knowledge and skills regarding the most critical issues surrounding BPM and automation.
Receive insights into acquiring the best type of intelligent technology for your business.
The ITWeb BPM & Automation 2021 Webinar Series will be of considerable interest to a wide range of businesses with a broad range of functions, including, but not limited to, chiefs, VPs, GMs, directors, heads, managers, supervisors of:
Business and systems automation and optimisation; Business Process Management; Data Science and Analytics; Process engineering and management; Enterprise, solutions and systems Architecture; Robotic process automation (RPA); Strategy and advisory; Operations; Procurement; Digital Transformation and Innovation; Information Technology; AI, Machine Learning and IoT
Driven by our purpose to Solve, iOCO brings together leading-edge technology and great people to create solutions that transform business. iOCO is your digital journey partner in an exponential future.
Visit: www.ioco.tech
