The omnichannel approach empowers you to offer a consistent experience to customers irrespective of the device or channels the customers prefer to use.
The 'Customer Service of the Future' webinar will take place on 16 August, with AWS, Salesforce and Synthesis outlining their tools to overcome obstacles and transform the customer experience.
It is critical to have a framework in place to ensure projects are completed – and that they’re monitored and evaluated en route.
ITC Infotech has acquired a substantial portion of PTC’s PLM consulting and professional services business and created a new business unit, called DxP Services.
As a result of an AWS Learning Needs Analysis, Wits charted a journey to implement critical training to empower its employees to leverage cloud technology.
HOSTAFRICA set up Commerce Edge Learning Innovation on its dedicated servers to provide them with a well-oiled ecosystem to run all their websites.
Using Microsoft Purview Compliance Manager to assess, manage and improve your compliance stance.
The JSE-listed company makes a swift play into higher education and government secured services.
The week of in-person test automation courses will take place in Johannesburg and Cape Town from 26-30 September.
Citrix ADC uses a single code base for all of its portfolio to provide operational and feature consistency across multicloud, says Kurt Goodall, technical director at Troye.
IQbusiness brings IQbusiness Insights to South Africa, as part of its expansion plans.
Lesedi La Sechaba Holdings helps companies take advantage of technology developments to increase revenue and provide better customer experiences.