South African enterprises use omnichannel strategies to drive measurable ROI, reduce costs and transform customer satisfaction scores.
Six alleged bogus investment scammers, together with 25 call centre agents, arrested for contravening the Financial Advisory and Intermediary Services Act.
The city cautions that a new Expanded Public Works Programme jobs scam is making the rounds on the messaging platform.
Big data intelligence moves the blood collection system from scrambling during predictable crises, to building resilience through data-driven foresight.
The video sharing app has unveiled a majority US-owned joint venture to secure its US operation.
While many see AI as helpful, some are concerned the tech could replace the human element in daily life, says Human8.
The tool enables social media users to showcase their key links in one place, under a branded domain name.
Former Film and Publication Board CEO Dr Mashilo Boloka ventures into fighting online threats through the establishment of Online Safety Lab.
The Facebook owner is reportedly in the process of laying off employees focused on virtual reality within its Reality Labs division.
Minister Khumbudzo Ntshavheni condemns the photoshopping of her X account with vulgar images and misinformation, describing it as distasteful and shameful.
The veteran cyber strategist will examine how deception, AI and influence campaigns are redefining modern cyber threats.