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Kevin Hall Customer care

Creating services around client needs leads to sustainable positive experiences.

Sagan Pillay New IOT rules

Access to privileged info is no longer limited to individuals or administrators.

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Some of the team members who made the Tom Burke solar plant a reality.
Some of the team members who made the Tom Burke solar plant a reality.
Enel solar plant fires up 200k Limpopo households

The Tom Burke facility, recently declared a national key point, can generate up to 122GWh per year.

Gmail admins can now track e-mails post-delivery

Admins can now see what users have done with e-mails after they have been sent.

A new update to Gmail lets G Suite admins track the delivery of messages sent and received by users within their domain.

More News

MTN hit by connectivity problems

The problems are due to technical issues, and are affecting voice and mobile data services.

Digital Transformation survey 2017

DTPS readies first strategy documents from ICT White Paper

Government prepares to send three strategy documents, arising from last year's National Integrated ICT Policy White Paper, to Cabinet.

Information Regulator receives over 100 complaints

The regulator is not yet fully operational but has already received complaints relating to the unlawful processing of personal information.

MultiChoice looks to AI to boost offerings

The company deploys IBM Watson to improve programming as well as customer engagement.

Apple concedes new watch has connectivity glitch

The smartwatch unveiled a week ago has problems with its most important feature: the ability to make phone calls and access data without an iPhone nearby.

Google buys HTC's Pixel smartphone division

Alphabet's Google will pay $1.1 billion in cash to acquire the division at Taiwan's HTC that develops the US firm's Pixel smartphones.

Gartner Symposium/ITxpo, Cape Town 18-21 September

Blockchain makes list of top tech trends The decentralised ledger is named as one of Gartner's top 10 technology trends, despite being in the early deployment stages.


SA's advantage for the connected car business Local communication providers will have an opportunity to offer solutions for the sectors where connected car services are becoming common, says Gartner's Will Hahn.



Innovation in play The Gartner Symposium is underway, and with it, its Aspiring Innovators programme.



Bain brings in the big guns Leading the race to buy Toshiba Corporation's prized memory chip unit, Bain Capital has brought in Dell and other tech firms to bolster its bid.



How to knock out your competitors TransUnion Africa CEO Lee Naik advises companies how to "McGregor" their way to providing the ultimate customer experience.


Company News

Industry Insight

Caption Competition

Congratulations to n0pt!c for the winning caption competition and walking away with an annual subscription to Brainstorm magazine, as well as an entry into a lucky draw for an Apple iPad Mini 16GB Tablet With Wi-Fi & 4G


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Industry Tech Update: 18 Oct

How will AI and ML change the world of work? Artificial intelligence (AI) and machine learning (ML) are on everyone's lips, but are they really game-changers or just buzzwords?


Digital Economy Summit: 7 & 8 Nov

The future of digital marketing Businesses are going digital because their consumers have gone digital, and are impatiently waiting for their service providers to catch up.


POPI Update II: 21 Nov

The time to comply with POPI is now Without sponsorship at the right level, organisations struggle to elevate the priority and therefore obtain the necessary budget to implement POPI.