unified communications

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Avaya makes strategic management appointments

The unified communications solutions firm fills key vacancies in the wake of its re-strategised bankruptcy exit plan.


Reduce strain, increase quality with 2-Way

Infobip chat-based 2-Way lets support staff simultaneously manage seven chats in the same amount of time it would take them to manage one call.


Nology introduces Yealink's CP960 IP conference phone

The phone is designed for medium to large meeting rooms, and is now available locally.


Start-up eyes Africa's workplace collaboration market

Johannesburg-based Connect-2-Me taps into IBM technology Bluemix and Watson as it looks to disrupt the market.


Avaya SA upbeat as firm makes bankruptcy exit plans

The US-based company's subsidiary lauds the latest move to emerge from Chapter 11 following a deal with creditors.


SA call centres jump on Watson bandwagon

The industry has taken the front seat in the adoption of IBM's cognitive computing system, with Multichoice currently testing the technology.


SkyGroup wins ClearOne sole distribution rights

The company will offer ClearOne's range of audio, video, streaming and unified communications solutions.


Gintel, DSG partner for B2B services

The partnership hopes to bring B2B services to mobile virtual network operators, cloud solution providers and VOIP operators, says Gintel.


Careem goes with Orange

Orange Business Services will provide network and contact centre services for the ride-hailing company in the MENA region.

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