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FNB expands partnership with PayPal

Staff Writer
By Staff Writer, ITWeb
Johannesburg, 13 Apr 2023

First National Bank (FNB) and PayPal have enabled access to PayPal via more of the bank’s digital channels.

In a statement, the big-four bank says in a few steps, FNB and non-FNB users can now use PayPal to send and receive money within the FNB app.

It says the move underlines the bank’s continuous efforts to enable its individual and business clients to access financial services via digital channels.

Sizwe Nxedlana, FNB Private Segment CEO, says: “In 2010, FNB became the first bank in South Africa to provide customers in this market with access to PayPal, and now we are the only bank in the country that provides access within our app.

“This demonstrates our commitment to offering our clients solutions that are helpful, easy and safe. Our digital channels are already used and trusted by millions of clients, and we believe this expansion will increase our clients' ability to participate in global financial activities such as e-commerce.”

Mark Mwongela, PayPal regional director for the Middle East and Africa, says: “Our relationship with FNB has been very important for the adoption of PayPal in South Africa over the last decade, and we are delighted to now broaden the scope of our partnership.

“This step represents our continuous commitment to offering the best possible experience for our users, and we hope the new channel will accelerate adoption of PayPal even further.”

According to Anthony Grant, CEO of FNB Foreign Exchange Product House: "We continue to see the FNB app be our clients’ preferred conduit for foreign exchange transactions, and we’re excited to now be able to provide access to PayPal within our app.

“PayPal is a globally recognised brand that continues to play a key role in enabling individuals and businesses to easily pay or get paid. We've further simplified the PayPal onboarding process on our app to make registration, top-ups and withdrawal processes as simple as possible for users with fewer clicks.

“We’re also aware that safety is crucial in international payments, and the use of our app gives customers confidence that their transactions are safe.”

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