OpenText licensing agreement brings advanced content analytics to market

Issued by Global Research Partners for Open Text
Johannesburg, 31 Jan 2011

OpenText Corporation, the pre-eminent provider of enterprise content management (ECM) software, today announced that the company will bring content analytics capabilities to market for improved business productivity through an Intellectual Property (IP) licensing agreement with the National Research Council of Canada (NRC). The NRC innovations will be incorporated into OpenText's flagship Enterprise Content Management (ECM) Suite, with the first version expected to be available within the next few months.

"OpenText is pleased to collaborate with the National Research Council of Canada to commercialise leading-edge technology that fundamentally brings more powerful content analytics capabilities to the enterprise," commented Eugene Roman, Chief Technology Officer at OpenText.

Businesses and governments are increasingly engaging with workers, partners and customers across a range of electronic and social media to collaborate, find new ideas, measure sentiment, identify important trends and predict future outcomes based on content analytics. With added content analytics capabilities incorporated into the OpenText ECM Suite, businesses will gain more value from their content through improved data mining and analysis.

"Content analytics is the key to extracting business value from social media and text-rich online and enterprise information sources, an essential technology for marketing, online commerce, customer service, and improved search and Web experience. Given the mind-boggling growth in information volumes, no wonder uptake is booming, powered by rapid technical advances from leading-edge vendors such as OpenText," added Seth Grimes, analytics strategist with Alta Plana Corporation.

Research and development (R&D) for the new project is already under way in the Ottawa NRC facilities, in collaboration with OpenText's Montreal R&D centre that develops its content analytics solutions, based on the acquisition of Nstein Technologies last year. The project is focused on developing software for analysing large collections of structured and unstructured data that reside within organisations.

"Analysis of information, which can be described as a mixture of social and enterprise content managed in silos, is critical in order to provide valuable, actionable business insight," Roman explained. "With this solution, businesses will have the ability to source increasingly precise responses related to specific business questions, which can save them time and money."

Content analytics addresses the discovery of answers to those important business questions through the use of semantic technologies such as natural language processing and sentiment analysis. The collaboration between the National Research Council of Canada and OpenText will enable more efficient data mining capability to locate entities names, product brands, geographic locations, currencies, ticker symbols for example plus uncover facts such as financial statements, merger and acquisition announcements, etc, and then connect relationships between those entities and facts. The software can search for pieces of text or metadata that cannot be specified in common search engines, and the results from those queries can be presented much more flexibly than would be possible using traditional business intelligence solutions.

In April 2010, OpenText announced its content analytics strategy whereby OpenText will be the first vendor to make content analytics pervasive across an entire ECM suite of products. OpenText's ECM Suite 2010 has wide ranging new functionality covering 90 products and modules linked through a consistent integration framework, and spanning everything from compliance, business process management and portals to integrated mobile experience and enterprise information archiving. The result gives customers the most complete content management environment available to handle the vast array of content types, languages, applications, user needs and business processes in their organisations.

For further information, please contact Rob Shaw: tel +27 83 626-3811, fax +27 86 646-4178, e-mail rshaw@opentext.com.

OpenText

OpenText, the pre-eminent enterprise content management software, helps organisations manage and gain the true value of their business content. OpenText brings two decades of expertise supporting 50 million users in 114 countries. Working with our customers and partners, we bring together leading Content Experts to help organisations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness.

In southern Africa, OpenText's business partners are Accenture, Business Connexion, Datacentrix, IA Systems and SAP Africa; and, its customer base includes organisations from across both the private and public sectors such as Alexander Forbes, Anglo Platinum, BMW, Department of Environmental Affairs and Tourism, Distell, Engen, Exxaro Resources, Mittal Steel, Office of the President, Provincial Government of the Western Cape, SABMiller, Sasol, Telkom SA and Toyota.

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This news release may contain forward-looking statements relating to the success of any of the company's strategic initiatives, the company's growth and profitability prospects, the benefits of the company's products to be realised by customers, the company's position in the market and future opportunities therein, the deployment of OpenText ECM Suite and our other products by customers, and future performance of OpenText Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the company's customers, demand for the company's products and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2009. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Copyright (c) 2010 by OpenText Corporation. OPENTEXT and the OPENTEXT ECM SUITE are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of OpenText Corporation or other respective owners.

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