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University of the Western Cape embarks on enhanced financial and procurement management with Infor

Infor LN along with Infor BI, Infor EPack, Infor ION and Infor Ming.le set to help the University of the Western Cape improve operational efficiencies.


New York, 01 Aug 2016

Infor, a leading provider of beautiful business applications specialised by industry and built for the cloud, today announced that the University of the Western Cape, based in Bellville in the Western Cape, South Africa, has chosen a suite of Infor business applications incorporating Infor LN, Infor BI, Infor EPack, Infor ION and Infor Ming.le.

The suite of applications will be implemented by Softworx, an Infor partner, and is expected to help the University of the Western Cape greatly improve financial and procurement controls and processes, to enable the sharing of critical business information more effectively, and to enhance analytics and reporting on an operational and strategic level.

The University of the Western Cape (UWC) is a national university, alert to its African and international context as it strives to be a place of quality and a place to grow. It is committed to excellence in learning, teaching and research, to nurturing the cultural diversity of South Africa, and to responding in critical and creative ways to the needs of a society in transition.

The Information and Communication Services (ICS) department of the university, supported by the university's executive, has embarked on a significant program of work aimed at leveraging information and communication technologies (ICT's) to position the university favourably in the digital era, support learning and teaching with technology, improve the student and staff experience, improve operational efficiencies and ultimately, to support the long-term sustainability of the institution.

The Infor Masterpiece financial management application has formed the backbone of UWC's financial management and accounting system for many years. However, times, processes and requirements change, and based on current business-critical requirements, consideration was given to implementing a new solution to mitigate the risks associated with technology obsolescence, to provide a greater scope of functionality, and improved reporting and business intelligence capabilities backed by a robust service level agreement.

The UWC working group that led the due diligence process used the following guiding criteria in their evaluation of possible solutions:

* Web-based software architecture, providing a mobile-friendly and device agnostic solution, giving users the flexibility to access the system from a variety of devices and operating systems via their Web browser;
* The solution had to comprise of loosely coupled modules in support of ease of integration with other university systems;
* The solution's design had to provide user-friendly, intuitive, graphical user interfaces (GUI's) that facilitated rapid user adoption; and
* Full compliance with South African legislative requirements coupled with local regional support; Total Cost of Ownership (TCO) analysis over seven years.

The comprehensive Infor suite of applications from Softworx was chosen for its rich functionality in a variety of areas including: Infor LN and Infor PM solutions provide for financial accounting, budgeting, consolidation and controlling as well as VAT handling; procurement, job costing, document management and enhanced centralised controls are enabled; management of capital projects across different cost centres and multiple financial years will now be possible; comprehensive reporting and BI capability is provided by Infor BI; the solution provides integration between finance and HR (Payroll) as well as UWC's in-house student administration system (SASI); The provision of workflows allow for full traceability and governance.

Overall, the solution suite will provide improved data reliability and auditability, and the embedded training tool will enable access to business process knowledge as part of the system.

"The Infor solution suite proposed by Softworx, emerged head and shoulders above its competitors, based on the functionality, professional services, support, and very competitive 7-year TCO analysis. The UWC working group also conducted a number of customer site visits as part of the due diligence process, interviewing other South African customers who had implemented Infor solutions to gain insight into the operation and value derived from their systems, as well as Softworx's track record pertaining to project delivery. We were encouraged by the feedback obtained from customers, most of whom had successfully implemented Infor in complex, multi-site operations. It was evident that the Softworx team had demonstrated a commitment to their customers, which had resulted in long-term partnerships being formed. UWC chose Softworx based on a superior packaged offering, Softworx's proven track record in project delivery, its wide industry knowledge and the commitment and high levels of professionalism demonstrated by its people," said Errol van Staden, Head of IT Strategy and Planning, UWC.

Heilet Scholtz, BU Executive, Infor Sales, noted the following, "At Softworx, our philosophy is to form long term partnerships with our customers. We do not leave any stone unturned to fully understand the business requirements in a specific organisation, before we propose a solution that would bring the most value to our customer's environment. We are delighted to have entered into such a partnership with UWC."

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Softworx

Delivering world-leading software solutions in partnership with Infor, Softworx strategically assist its customers in ensuring that they optimally utilise their assets, better streamline their processes and make sharper strategic decisions.

Softworx is:

* The leading provider of business applications in South Africa offering deep domain expertise.
* Dedicated to marketing, implementing, appointing/managing partners, providing support, upgrading and extending to medium and large enterprises.
* A team of more than 200 professionals with an average experience level on certain solutions in excess of 12 years.
* Support to more than 250 clients in Sub-Saharan Africa.

As experts in customer relationship management, enterprise resource planning, enterprise financial management, product lifecycle management, enterprise asset management, supply chain management, enterprise performance management, service management and product configuration management Softworx offers industry-specific solutions giving its customers unparalleled flexibility, enabling them to respond to every change in their business.

In short, it enables businesses to perform better.

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Infor

Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 13 000 employees and customers in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Infor software helps eliminate the need for costly customisation through embedded deep industry domain expertise. Headquartered in New York City, Infor is also home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications primarily on the Amazon Web Services cloud and open source platforms. To learn more about Infor, please visit www.infor.com.

Infor customers include:

* 18 of the top 20 aerospace companies;
* 8 of the top 10 high tech companies;
* 10 of the top 10 pharmaceutical companies;
* 22 of the 25 largest US healthcare delivery networks;
* 20 of the 20 largest US cities;
* 20 of the top 20 automotive suppliers;
* 19 of the top 20 industrial distributors;
* 18 of the top 20 global retailers;
* 4 of the top 5 brewers;
* 19 of the top 20 global banks;
* 10 of the 10 largest global hotel brands; and
* 6 of the top 10 global luxury brands.

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