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2:00
DVT26 Apr

How AI search can boost e-commerce sales

AI-powered search is not just about responding to user queries but understanding and anticipating the user's needs, says Algolia's Valerie Waterschoot.

2:50

Zoom Fibre’s community-centric approach to technological advancement

Zoom Fibre's approach highlights a shift in corporate responsibility – from focusing solely on consumer needs to actively participating in community development.

5:10
FNB app25 Apr

FNB app glitch exposed data of 88 home loan applicants

While the probe is still ongoing, the Information Regulator’s pre-investigation of the issue finds the app inadvertently exposed personal information.

2:10

Confidence in SA’s fibre network operators drops

The Internet Service Providers’ Association’s Fibre Network Operator Perception Survey reveals slipping confidence in local players.

3:40

Calls for single network to boost healthcare connectivity

Connectivity must take priority as SA moves to establish a universal health scheme, says Council of Medical Schemes group CIO Dr Denisha Jairam-Owthar.

2:00

CRM specialist HubSpot enters SA to rejuvenate VC investment

Software provider joins diamond channel partner Spitfire Inbound to launch operations in Johannesburg.

2:50
Telviva24 Apr

Telviva revs up its all-in-one communication platform Telviva One

Telviva bundles its add-ons, as well as crucial CRM integration, into a single, cost-effective Telviva One Premium subscription.

7:40

Top ICT tenders: RAF to outsource contact centre

The Road Accident Fund’s information request comes as Cabinet recognises improvements in the entity's turnaround strategy.

6:10

Alviva Group companies realise major cost, efficiency improvements with enterprise voice services roll-out

The companies have adopted enterprise-grade voice services from eNetworks, a Datacentrix company.

3:40
Ex22 Apr

Can good EX drive better CX?

The connection between key talent retention and acquisition and call analytics.

5:20
FNB19 Apr

ITWeb TV: FNB to deploy in-app GenAI agents

The bank is building an internal database to support generative artificial intelligence, in a move aimed at improving the functionality of its mobile app.

2:30
Vivo SA19 Apr

Vivo SA intros new additions to smartphone portfolio

The Chinese smartphone maker unveils its V30 5G and V30e 5G devices in the South African market.