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Charter, Time Warner ponder online video

By Reuters
New York, 28 May 2015

Charter Communications executives are deciding whether to launch an online video service as part of its combination with larger rival Time Warner Cable, in what would be an unprecedented move in the cable TV industry.

The $56 billion takeover announced on Tuesday would make Charter the number two US Internet and cable company after Comcast. Charter's top shareholder John Malone, a cable industry pioneer, is on record as being a fan of streaming TV over the Internet.

Tom Rutledge, who would run the combined Charter and Time Warner Cable, has now opened the door to establishing the cable industry's first competitor to services like Netflix and Hulu.

"We're certainly exploring that thought," Charter CEO Tom Rutledge said during an interview on Tuesday. "But whether you can put an over-the-top product together today with the existing services that are in cable and make that work is unclear to us. It's certainly something of interest."

The development of Charter's video technology in recent years, which includes a shift to cloud-based systems, also make it a likely move, analysts say.

New Street Research analyst Spencer Kurn said Charter executives want to avoid the opposition faced by Comcast, which dropped its own Time Warner Cable bid after regulators expressed concern the combined entity would stifle competition by gaining the largest market share in broadband and video streaming.

"Charter is going to be very proactive in helping that market emerge," he said. "Even since the Comcast deal broke, they've been more vocal about over-the-top,"

Companies from Sony to Dish Network have launched online video, or "over-the-top" services. Apple, which already sells an Internet TV device, has been talking to CBS and others about an enhanced product that would more directly compete with cable operators.

Cable companies such as Comcast have not yet launched their own Internet television services, in part over concern that it could threaten their existing pay-TV businesses that are seeing margins shrink. But Malone, chairman of Liberty Media, Charter's largest investor, suggested less than two years ago that cable companies should team up to take on Netflix.

"It's very clear [Rutledge has] seen the writing on the wall and that Liberty and John Malone are giving him lots of advice about chasing where customers are, which is increasingly online," said ScreenMedia analyst Colin Nixon.

Rutledge talked during a recent Charter earnings call about his interest in offering online video content directly to its cable customers and creating smaller, cheaper channel packages as opposed to fully-loaded cable and satellite TV bundles.

Charter already has the technology and infrastructure to support an online video service, according to Igor Ulis, chief executive of digital consulting firm Omnigon.

The company has the technology to store video and meter video consumption to bill customers, said Ulis, who helps companies build online video products and does not work with Charter.

An online video service from Charter could be somewhat similar to satellite operator Dish's Sling TV, which offers a fixed set of basic channels at $20 a month, Nixon said.

Like Dish, Charter could go after its existing customer base as well as younger viewers who prefer consuming content online, analysts say.

"The challenge about going to existing subscribers is you run the risk of cannibalizing," Forrester Research analyst James McQuivey said. "They will try to find a way to make it an incremental experience."

Charter would probably take some time to "digest this deal" before exploring online video, WiFi services or other acquisitions, said New Street's Kurn.

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