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New research: CIOs look to infrastructure and skills amid fears about its readiness for the future

EMC survey identifies CIO pressures to keep IT at the heart of business.

By PBPR
Johannesburg, 11 Apr 2016

News Summary:
* 69% of CIOs are concerned that future business growth could reveal weaknesses in traditional IT operations and infrastructure.
* Four in ten CIOs say the top IT challenge for the next three years is extracting value from ever greater volumes of data, followed by the challenges of business unpredictability and enabling real-time business needs.
* 80% believe a scalable, flexible converged infrastructure will provide the platform for growth.
* Survey of over 2 700 business and IT professionals in Europe, the Middle East and Africa.

New research revealed[i] today by EMC exposes a concern among CIOs that their current IT infrastructure and the skills of their IT professionals may not be enough to meet long-term needs as technology becomes embedded across the business.

The findings indicate that three-quarters of CIOs believe that five years from now they will need to be able to launch new products, services and applications in half the time it takes them today. Forty one percent say that extracting value from ever greater volumes of data is the top IT challenge facing the business, with 37% expecting this to still be the top challenge in 2019. Ranked second in 2016 is the need to accommodate business unpredictability and the associated demands for rapid scaling. By 2019 this is expected to be replaced by the challenge - and opportunity - of enabling real-time business operations.

However, the study reveals that many CIOs are concerned that their company will struggle to overcome these challenges and harness these opportunities. Two-thirds (69%) worry that business growth will reveal weaknesses in traditional IT operations and infrastructure and could lead to IT inhibiting rather than enabling innovation in the organisation if they do not have the right infrastructure or tools.

This point is not lost on CIOs and their business colleagues and many are taking active steps to address the situation. For example, 80% of the leaders surveyed feel that implementing a more advanced and agile IT infrastructure would reduce risk and complexity and provide a solid platform for future growth. Further, nearly half are already training IT professionals in skills including converged infrastructure, cloud computing and business skills.

The research, which surveyed over 2 700 business and IT professionals in Europe, the Middle East and Africa, suggests that in many organisations CIOs are at risk of isolation. They can find it hard to manage the challenges of steadily rising expectations for IT, interference from colleagues in other roles and a lack of common ground with the rest of the C-suite. Recognition of the value and potential of IT increases measurably with company size: companies with 1 000 or more employees demonstrate few of these concerns, and are also far more likely to have introduced a modern IT infrastructure and invested in skills.

The study also reveals that in many smaller organisations the power over technology decision-making is left in the hands of other parts of the business. According to 39% of the professionals surveyed, in their company the IT agenda is set by functions other than IT and business, for example marketing (11%) and sales (10%). This disconnect is seen in the boardroom, with 58% of CIOs convinced they have overall control over IT, while just 14% of business CxOs agree with them.

Nigel Moulton, EMEA CTO at VCE, the Converged Platforms Division of EMC commented: "The research casts new light on current attitudes towards IT within businesses of all sizes. To reclaim full control, CIOs and their IT teams need to stop spending so much time building and managing different infrastructure components. Instead they need to transform IT into an efficient business-focused engine that can scale rapidly in response to changing business needs. This demands a modern data centre. One way of achieving is by implementing a robust, software-defined, converged infrastructure. Convergence can power more agile development and increased speed to market, addressing directly some of the top IT challenges identified."

Barry Cashman, Vice President, EMEA, VCE, the Converged Platform Division of EMC, adds: "A powerful infrastructure will deliver the high performance, scalability and agility the business needs. Too much effort is still spent simply keeping the operational lights on, when the business needs to focus on developing and releasing new, value-added products and services. IT needs to be free to focus on meeting business goals. A converged infrastructure will enable it to do so."

Full Report: http://emc.com/en-emea/campaigns/vce-research.htm

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EMC

EMC Corporation (NYSE:EMC) is a global leader in enabling businesses and service providers to transform their operations and deliver IT as a service. Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyse their most valuable asset - information - in a more agile, trusted and cost-efficient way. Additional information about EMC can be found at www.EMC.com.

[i] The research was undertaken for EMC by Arlington Research, which surveyed 2 741 business and IT professionals in nine markets worldwide, covering companies with between 50 and 1 000 or more employees, representing a range of business sectors. Respondents were drawn from the UK, Republic of Ireland, France, Germany, Switzerland, Benelux, Sweden, Denmark, Norway, South Africa, UAE, Saudi Arabia and Qatar; split equally between business and IT and including the following job roles: CIO/SVP or VP with responsibility for IT, head/director of IT, and IT manager; as well as CxO/SVP/VP with responsibility for business operations, business director, and business manager. The research was undertaken online by Arlington Research in January and February 2016.

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