Johannesburg, 02 Dec 2016
Outsourcing Specialist EOH Managed Services and Fox IT Service Management South Africa, a well-established IT governance and service management company, joined forces several months ago with the objective of EOH attaining the highly prestigious ISO/IEC 20000 Service Management Certification. EOH are now proud to announce the achievement of this globally recognised certification demonstrating its attainment and ongoing commitment to providing world class Services to its customers supported by industry recognised Service Management best practices.
"This certification not only provides EOH with a significant, world class, competitive differentiator in the ICT services market, but ensures that we are operating as efficiently and effectively as possible at all levels of the business," said Lisa Fielder, Head: Managed Services.
Ian Clark, MD of Fox IT Service Management, adds: "We are very proud of the committed and talented team at EOH for attaining this certification. We played a supporting role during this journey through the delivery of assessment (health checks) and advisory/coaching services to the team at EOH. The new practices and systems now in place are self-sustaining and will certainly differentiate EOH in the market and add value to their current and future customer base".
For enquiries and further information contact:
EOH
Email: Lisa.fielder@eoh.co.za
Head: EOH Managed Services
Telephone: +27 (0)11 607 8100
Fox IT Service Management South Africa
Email: info@foxitsm.co.za
Telephone: +27(0)11 655 7031
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