Johannesburg, 10 May 2017
Netskope report reveals more than half of Microsoft Office 365 usage occurs in services other than OneDrive for Business
Netskope, the leader in cloud security, today announced the release of the April 2017 Netskope Cloud Report on enterprise cloud service usage and trends.
According to the report, enterprises now use an average of 903 cloud services. Additionally, Microsoft Office 365 usage continues to rise, as Office 365 becomes a platform and partners integrate the suite with their own external services and apps. Microsoft now makes up 40% of the list of top 20 cloud services, and more than half of usage comes from services other than OneDrive for Business.
Microsoft Office 365: beyond OneDrive for Business
More than half (57%) of Microsoft Office 365 usage comprises services other than OneDrive for Business, including Yammer, Power BI, Dynamics, Outlook.com, SharePoint, and more. Though businesses often focus on putting policies in place for OneDrive alone, sensitive data is also being uploaded, shared and sent through other services in use within the Microsoft Office 365 suite.
"When it comes to cloud security, there is a tendency to emphasise the usage and security of cloud storage. This report shows us that being too focused on cloud storage can lead to a false sense of security," said Sanjay Beri, founder and CEO, Netskope. "It's critical for IT to implement controls that afford both visibility into and control over the use of all cloud services, whether that's in a suite of services like Microsoft Office 365 or those that connect to or integrate with it from external cloud service providers."
Additional findings:
* Cloud services per enterprise continue to rise: This quarter, the average amount of cloud services per enterprise increased to 903, up from 845 last quarter. The report reveals 93.5% of these services are not enterprise ready, down from last quarter's 95%, indicating cloud services may be slowly evolving their security standards.
* Backdoor malware detection declines, but still leads the pack: Data from Netskope Threat Research Labs for this quarter shows that backdoors made up the bulk of cloud malware detections, at 37.1%, down from 43.2% last quarter. Following backdoors, adware was at 14.3%, and Microsoft Office macros at 6%. Other category percentages are as follows: Javascript made up 5.8% of detections, ransomware 4.2%, mobile 1.5%, PDF exploits 1%, and all others 22.7%. The percentage of malware-infected files was 9.3%, down from 26.5% last quarter.
* Webmail pulls ahead of cloud storage in DLP violations: For the first time, Webmail beat out cloud storage in top DLP violations. With 39.94% of violations from Webmail and 38.96% from cloud storage, the data shows services outside of cloud storage are a threat vector to watch (with DLP policies even being set for collaboration services like Slack). DLP violations by activity stayed similar to last quarter, with uploads leading at 48.5%, followed by send at 25.2%, download at 24.4%, and other (including view) at 1.9%.
Average cloud services per enterprise by category
Similarly to last quarter, the technology and IT services industry had the highest average amount of cloud services used, at 866. Following retail was healthcare and life sciences with 840, financial services, banking, and insurance with 797, and retail and manufacturing with 793 and 689, respectively, both with a slight decrease from last quarter.
Within cloud service categories, marketing services led with an average of 81, followed by HR at 72. And, as with previous quarters, the percentage that are not enterprise-ready has held steady at the respective numbers. With the rise of cloud malware and hackers compromising organisations from cloud services, granular controls and inspecting traffic from all locations (whether on-premises or off), devices, and apps (sync clients and native mobile apps included) for threats will be critical.
Service category | Average # cloud services | % not enterprise-ready |
Marketing | 81 | 97% |
HR | 72 | 95% |
Collaboration | 68 | 88% |
Finance/accounting | 57 | 96% |
CRM/SFA | 45 | 94% |
Software development | 44 | 96% |
Social | 35 | 92% |
Productivity | 31 | 94% |
Cloud storage | 29 | 76% |
IT service/application management | 26 | 98% |
Netskope resources
* Download the Netskope Cloud Report for more detailed analysis and to see the full list of the most widely used cloud services by enterprise.
* Learn more about how to gain visibility into enterprise cloud services and how to ensure they are secure and compliant.
* Visit the Netskope Hub for the latest commentary and insight on trends from the Netskope team.
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