Johannesburg, 09 Sep 2008
In a move aimed at ensuring the upgrade roadmap of its flagship product dovetails with the challenges facing businesses today, Johannesburg-based IT company, Synaq, is partnering with users to help spec the next version of PinPoint SecureMail.
Sam Gelbart, product development director at Synaq, says participants in a recent PinPoint SecureMail User Group forum highlighted a wish list of features they would like to see incorporated into future versions of the software. PinPoint is an e-mail security solution that leverages the flexibility of open source software and technologies to offer a security solution that is always up-to-date.
"We invited PinPoint users to provide us with feedback on their experiences of the product, problems and issues they may have and what they would like to see incorporated as features in the future. The idea was to ensure we develop a product that meets actual business needs rather than a product with features we think might be nice to have - and we were delighted with the response," he adds.
According to Gelbart, several clear trends emerged during user discussions, one of which was the difficulties businesses face in meeting compliance and governance requirements in the face of growing demands on executive time.
"Executives have less time in which they have to do more - they need to do more, report more and control more. Their request was to be empowered to do what they need to do as quickly and easily as possible, while ensuring they comply with all legal and regulatory requirements," he says.
Synaq developers are now working on an alpha version of PinPoint 2.0 that will incorporate several of the suggestions and requests raised during the User Group forum. This is expected to be released for testing within the next few months.
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