Bytes partners with OneVault to give customers voice biometric authentication

By Phumeza Tontsi for Bytes Systems Integration
Johannesburg, 29 Jul 2013

West McMullin, director, Bytes Converged Solutions.

Bytes Systems Integration (Bytes SI) has partnered with authentication service provider OneVault and will integrate OneVault's hosted voice biometric solutions into its solution offerings.

Bytes SI's main focus lies in providing innovative solutions by integrating products, applications and services which enable customers to generate enhanced business value, hence the partnership with OneVault, which offers a hosted solution that provides convenient, cost-effective secure authentication using remote voice biometrics.

As more transactions are conducted online, companies demand significantly enhanced, multilevel authentication solutions to mitigate risk and reduce fraud. Traditional methods can be time-consuming, inconvenient and costly, but voice biometrics offers a secure, convenient and cost-effective solution for remote access and authentication.

"Bytes already has an established customer base for both authentication and identity management solutions, and we believe that adding a voice biometric solution to our offering reinforces the breadth and depth of our offering to customers," says West McMullin, director, Bytes Converged Solutions. "Voice biometrics, as a technology, has evolved and grown significantly across the world over the past couple of years, and we believe it has a strategic place in our clients' customer engagement channels. The partnership with OneVault makes sense and we are looking forward to creating new opportunities with this offering,"

"OneVault is excited about the partnership with Bytes," says Paul Hutton, CEO of OneVault.

"We believe that voice biometrics is going to change the way companies think about, apply and implement authentication solutions. As Bytes SI is a leading systems integrator to many South African companies, OneVault's hosted voice biometric solution is a perfect fit and supports Bytes SI's objective of bringing innovative solutions to their clients."

Bytes Systems Integration (Bytes SI)

Bytes SI is a Bytes Technology Group company that designs, implements and operationally manages customised ICT infrastructural services and solutions, through the integration of hardware and software systems from global technology leaders.

These services include end-to-end IT outsourcing, hi-tech multimedia and social media contact centres, Internet Protocol (IP) voice, radio, unified and mobile communications, structured cabling, LAN-WAN data solutions (BytesNet), biometric and identity management solutions. Increasingly, BytesNet has become a leader in innovative cloud-based solutions to both national and international customers.

Bytes SI's workforce management division offers time and attendance solutions, access control, overtime costs, leave and absenteeism management, biometric authentication, turnstiles and booms. Its indirect labour management solutions include CCTV and intelligent building management. Kronos, the global leader in delivering workforce management solutions in the cloud, is distributed by this business unit.

Global technology leaders represented by Bytes SI include Alcatel-Lucent, Bluecoat, Checkpoint, Cisco, DataVoice, Dell, Exinda, F5, FrontRange, Genesys, HP, IBM, Juniper, Kronos, Microsoft, NetApp, Riverbed, Schneider, Symantec and VMware.

OneVault

* OneVault is a focused biometric voice authentication company. We unlock the power of every individual's voice to provide the most secure, remote authentication channel available.
* Its focus with respect to the voice biometrics space has allowed it to develop a set of core competencies and capabilities that are unparalleled in the South African market.
* OneVault offers its clients secure, easily accessible, third factor authentication that seamlessly integrates with their IT infrastructure.
* OneVault's hosted offering means its clients can leverage its 'tuned' voice authentication engine, resulting in fast, simple solution deployment.

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