Johannesburg, 16 Jan 2002
Building an agile IT infrastructure is a complex undertaking, where the need for quick and easy accommodation of changes in business processes and technology is key.
"Creating such an infrastructure demands the integration of diverse technologies, applications and business semantics," explains Ahmed Mohamed, managing director of the Datacentrix Infrastructure Solutions division.
"Companies must create a robust and flexible enterprise infrastructure that meets today`s needs as well as tomorrow`s challenges, or may well end up with an unmanaged mix of technologies that can inhibit change and stifle long-term competitive advantage."
In line with this, the Infrastructure Solutions division emphasises the importance of the supply of quality, yet affordable, IT infrastructure hardware and software solutions. The division also specialises in enterprise infrastructure optimisation solutions, particularly in data storage, data and document management for SAP R/3 and data exchange solutions.
According to Mohamed, the division helps customers lower costs, maximise return on investment and improve end-user service. "Through our dedication to delivering projects on time, to budget and to user specification, as well as a strong investment in best practices, Datacentrix Infrastructure Solutions delivers cost-effective services to the highest quality standards, offering real customer value.
Datacentrix Infrastructure Solutions offers a comprehensive range of modular managed services. Customers can choose from the provision of a full managed service including strategy, planning, procurement, user support, network monitoring and overall project management, to smaller contracts, in which Datacentrix Infrastructure Solutions can manage and run a single service.
More specifically, the division offers the following services: software upgrade projects, consulting and audits, maintenance offering with flexible service levels, installation, integration and configuration, vendor warranty services for Compaq, IBM and HP, a helpdesk with direct customer access, security, managed infrastructure services, and Service Level Agreements.
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