Non-profit organisation turns to PatchLink for vulnerability assessment, patch management

Advanced Behavioral Health (ABH) is a non-profit organisation that is a leader in the Northeast behavioural health industry. It manages mental health and substance abuse services, and provides customised technology to operate programmes efficiently.

ABH participates in and disseminates research representing “best practices” in the field, and consults with both contractors and healthcare providers.

ABH experienced a rapid growth period resulting in expansion of network resources and users. During this period of time, ABH also recognised the need to proactively address security threats from outside sources (viruses, worms, Trojans, etc).

To more efficiently meet the needs of its growing information technology infrastructure, ABH conducted research and testing of various patch management solutions. “After conducting a vigorous selection process to find the best patch management tool on the market, we selected PatchLink Update. What truly set this product apart from the competition is its superior reporting capability combined with advanced patch and vulnerability management,” said Gabriel Selmi, network administrator for Advanced Behavioral Health.

Advanced Behavioral Health implemented the PatchLink solution in late 2004 to provide the most accurate and timely vulnerability assessment and patch management solution, while ensuring policy measurement and security audits are a true representation of its network security posture.

Selmi says PatchLink is very effective in reporting possible security vulnerabilities, and the ability to apply specific patches in a very timely manner. Furthermore, ABH says PatchLink's solution has reduced the amount of help desk resource time by 75% for updates and patch distribution. ABH noted PatchLink's solution is also ensuring ABH is ahead of the curve in terms of any future HIPPA regulations by providing a direct, instant report of what is being patched and when.

“PatchLink Update has helped us in ways we wanted it to, and in ways we never expected it to,” said Selmi. “PatchLink's unique reporting tools allow us to have a birds-eye view into each node. We always know what applications are running on everyone's systems, and are able to narrow down who needs the patch. I have yet to see the same depth of reporting with any other vendor.”

The benefits:

* Updates ABH with the very latest patches for software.
* Deploys critical patches to the network within minutes.
* Allows ABH to schedule, inform and control how patches are applied to nodes.
* Enables ABH to create groups of nodes for particular patch management.
* Reports information, including all software applications installed on nodes.
* Provides instant reports on nodes missing patches.
* Detailed reports ensure complete HIPPA compliance.
* Provides instant updates on nodes status and new patches available.
* Allows ABH to create packages with customised scripting and automation.
* Enables ABH to easily set up remote server sites.

The product has recently been added to SecureData's product stable. Please join us at the official product launch, 23 February 2012, 13:30 at the SecureData offices. Rsvp to events@securedata.co.za, or contact Tommy Thompson, tommyt@securedata.co.za.

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