Striata, a leading provider and innovator of e-mail bill presentment and payment solutions, has welcomed the introduction of DMARC - Domain-based Message Authentication, Reporting and Conformance - a standard for e-mail authentication.
Recently, 15 industry-leading companies, which include Google, Facebook, Microsoft, Yahoo and PayPal, launched DMARC - a new standard for e-mail authentication, which enables organisations to safeguard their domains from phishing.
“We support all initiatives that provide authentication in the e-mail space. The DMARC process builds on the implementation of Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) and authenticates the origin of the e-mail domain. The new standard goes further by providing a reporting framework for e-mail senders on whether fraudulent e-mails are attempting to spoof their domains. This provides the necessary basis for ISPs to understand the difference between legitimate and fraudulent e-mails. Ultimately, this will also increase consumer trust in e-mail as a continuing reputable medium for communications,” explains Michael Wright, CEO at Striata.
Phishing attacks have at times worn down the public's trust in email with 1 in 370 emails identified as a phishing email (an increase of 0.06 percentage points since December 2011). The financial services industry has been targeted by increasingly sophisticated phishing attacks over the past few years. DMARC will help these companies authenticate e-mails from their domains to the receiving ISPs. They will be notified of any instances where their domain is used in e-mails that aren't authenticated and were subsequently blocked as a result. This will result in less fraudulent e-mail making it into consumers' inboxes and therefore more trust in e-mail as a communication medium.
Wright says: “Striata has always employed authentication techniques for secure document delivery, using DKIM and SPF to verify the origin of e-mails on behalf of our clients as well as offering digital signatures. DMARC now also allows for global visibility on the misuse of domain names and for domain owners to have full control over the use of their domains. We will be implementing DMARC on all customer accounts over the next couple of months.
“Including DMARC in our e-mail authentication process, in addition to our other security processes and procedures, will enable us to offer the highest level of security and trust to both our clients and their customers,” concludes Wright.
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Striata
Striata's Secure eDocument Delivery and E-mail Bill Presentment and Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.
Striata revolutionises the way bills, statements, policies, collection notices, letters, paystubs and other high-volume, system-generated documents are delivered and paid. Registration requirements are eliminated by e-mailing feature-rich, interactive, encrypted documents directly to the inbox and enabling innovative one-click electronic payment from within the document itself. Direct e-mail delivery of bills and statements dramatically increases customer adoption of electronic documents, paper turn-off and e-payments. This enables Striata's clients to achieve rapid ROI; complement their existing self-service and e-communication strategies; significantly reduce paper output; and to meet their carbon footprint/environmental impact targets.
As a leading international provider of electronic messaging since 1999 with more than 200 blue-chip customers, Striata has operations in New York, London, Sydney, Johannesburg, Hong Kong and partners in North, Central and South America, Europe and Asia Pacific. www.striata.com
Michael Wright: Chief Executive Officer, Striata
Michael founded Striata in March 1999 with a view to building a global software business. Striata's Secure eDocument Delivery and Email Bill Presentment & Payment (EBPP) are solution sets that deliver a rapid reduction in operational costs, quicker payments and an enhanced customer experience.
Michael is a pioneer of the internet industry. He has spoken at numerous conferences on the use of email as a business tool and customer communication method. In 2002, Michael was awarded the title “Direct Marketer of the Year” by the DMA and was also a finalist in the “IT Personality of the Year” awards.
Before the formation of Striata, Michael was the managing director of VWV Interactive. Michael began his working career with PricewaterhouseCoopers where he became a principal manager in the Consulting & Assurance Services (CAS) and was responsible for both Internet Strategy & Services and Business Information Services.
Michael is a Chartered Accountant. He served on the South African Institute of Chartered Accountants' (SAICA) information technology steering committee. He is a founding member and past Chairman of the Audit Bureau of Internet Standards (ABIS).
Michael is also the founder and executive chairman of the South African Chapter of First Tuesday, the “Global Thought Leadership Network”.
Michael is now one of the world's foremost experts on eBilling adoption tools and techniques. He routinely consults and speaks on driving paperless process in large organisations.
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