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UCS Technology Services provides mobile services and support to FMCG retailers


Johannesburg, 29 Jan 2014

UCS Technology Services has expanded its Enterprise Mobility services to leading FMCG retailers.

Retailers have moved quickly to adopt mobility across their businesses, primarily through the enablement of applications that deliver and improve customer service. The benefits of going mobile have shown proven increases in productivity and have given an overall management to the operations process. The mobile environment has opened up the application delivery across multiple mobile devices.

UCS TS provides mobile device set-up and support services through its centre in Bloemfontein. The central set-up centre fully configures each device, including the loading of the customer's application. UCS TS currently works with SAP, TLantic MRS and a bespoke developed application. UCS TS also provides a unique contact centre that offers mobile device and application support. An innovative new rental stocktaking service has also been added to its offerings, which allows stores to order on-demand, per-day rental Motorola devices for stocktaking purposes.

Key partnerships have been formed with market leaders such as TLantic, which provides an acclaimed enterprise mobile retail solution, SOTI, a world-leading mobile device management platform, and Motorola Solutions - the industry leader for rugged, handheld mobile devices.

Jitish Ramjee, Senior Business Development Manager Enterprise Mobility, expands on UCS TS' offering: "UCS TS offers flexibility in the mobility space, from the implementations of enterprise mobile solutions to working with bespoke and SAP applications. UCS TS have built a strong competency in supporting multiple devices and enablement of application deployments."

UCS TS has met the demands of the retail and logistics markets by providing a mobile management service from the delivery of new applications and software upgrades, to asset tracking, application and mobile devices support.

UCS Technology Services has years of experience and skills in managing and implementing enterprise mobile solutions to the retail markets. UCS TS is able to deliver these solutions from the tier one markets right through to the SME markets.

UCS TS

UCS Technology Services is a leading service provider to retailers across South Africa. With more than 25 years' of experience in the provision of retail technology solutions, the company supports more than 16 000 retail sites of various sizes. Its core focus is the provision of in-store solutions that work.

UCS TS is part of Business Connexion (BCX) Group, South Africa's largest provider of information and communications technology services.

Editorial contacts

Sandy Phillips
UCS Technology Services
Sandy.Phillips@ucsts.com