Venture Computer, sole Southern African distributor for Lexmark International and Tally Printer Corporation, today announced it had separated its services arm into a company called Tech-nique Corporate Services (Pty) Ltd, with effect from 1 July 2001.
Venture also announced that Mike Bekker had been appointed MD of this new venture, reporting to Mark Hiller, MD of Venture Computer (Pty) Ltd.
Tech-nique will be a printer solutions, support and service specialist, operating from Venture Computer offices countrywide.
Tech-nique will retain ownership of the Lexmark and Tally brands, and continue to deliver the warranties for these two manufacturers, but will become proactive in its approach to maintenance and support solutions.
"We intend to supply the customer with the best possible service solutions for his printing, imaging and document handling environment, thus allowing him to better leverage, maximise and optimise this infrastructure investment," comments Mark Hiller, MD of Venture Computer.
"By retaining spares ownership, we should be able to increase availability and improve turn-around times, even though some of the maintenance work may be outsourced to our partners in the outlying areas.
"Through our multi-skilled technicians, we will give an exclusive focus to our customers on printing and printing solutions through our knowledge and the capabilities of our two core brands," continues Hiller. "However, we will be in a position to handle other brands, should the need arise at a particular customer site."
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