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BT extends outsourcing deal

By Leanne Tucker, ITWeb portals business developer
Johannesburg, 04 Sept 2007

BT extends outsourcing deal

BT has renewed its business process outsourcing contract with Xansa till 2014, reports. Accounting Web.

Under the arrangement, accounting transaction processing, ledger and payroll activities are undertaken at shared service centres in the UK and India.

Xansa says BT is a "foundation customer" for its finance and accountancy outsourcing and has worked with the telecoms company for more than 20 years.

India shows BPO growth

Asia-Pacific is the only region to show growth in the business process outsourcing (BPO) market for the first half of 2007, according to sourcing advisory group, TPI, says Business-Standard.

India-based multinational service providers like IBM, HP, Capgemini and Accenture have won close to 30% in outsourcing contracts so far in 2007.

TPI projects that business deals worth around $16.8 billion may be in the pipeline. Transactions of up to $2 billion may be announced in the next three months.

Outsourcing in SA grows

The South African IT infrastructure outsourcing market is developing into one of the top growth sectors in the country, according to a report by Frost & Sullivan, says ITNews Online.

While the entry of new market participants, particularly the second national operator, Neotel, will hasten growth, there is a need to focus on the needs of small and medium-sized enterprises to benefit from the growing opportunities.

The group said, going forward, the structure of the market is likely to change, with widespread expectations of consolidation among companies with varying specialisations or from different backgrounds like IT and telecommunications.

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