ScriptLogic expands offerings

ScriptLogic unveiled its Active Directory Management solution, a bundled solution that combines Quest ActiveRoles Server and Spotlight on Active Directory with ScriptLogic's new Active Administrator 5.0, says CNN Money.

Together, these three solutions allow total management of the Active Directory lifecycle, thereby enhancing security, compliance and productivity.

ScriptLogic's Active Administrator 5.0 provides centralised event auditing, recovery and group policy management, while ActiveRoles Server empowers administrators to delegate Active Directory authority to junior IT staff and create approval workflows.

Thailand's national air carrier, Thai Airways International Public Company (THAI), has selected BMC Software's IT Service Management solutions to transform its IT organisation, says Business Wire.

By aligning IT with business priorities, THAI has enhanced IT operations, efficiency and, most importantly, improved the customer experience and service.

With growing demands on the IT organisation to improve service and reduce costs, THAI looked to BMC Software to streamline its customer services workflow, as well as change and incident management to ensure its systems and infrastructure are aligned with business needs and objectives.

Ezwim has launched Telecom Service Management (TSM), a workflow management service that complies with ITIL standards and defines standard workflow procedures for complex tasks, says TMCNet.

TSM is designed for enterprises operating in a complex multinational environment, and dealing with many third-party vendors like operators and logistics providers.

The service offers enterprises the flexibility to streamline unique telecom management processes into a transparent set of workflows, catalogues and service level agreements.