SME's watching clouds

Tech-savvy SMEs are investigating the obvious cost savings and other advantages of using non-proprietary, remote server-based software and data storage, known as cloud computing, writes The National Business Review.

Cloud computing refers to using free software applications based online such as Google's Gmail in place of proprietary, PC-based software such as Microsoft's Outlook.

While larger enterprises might not yet rely on cloud-provided security, smaller companies may get better security from the cloud. A cloud provider can invest more in security than any individual small business could, because the cost is applied across hundreds of customers.

IBM is "unleashing" the building blocks for a platform where resellers, software vendors and customers can interact, conduct transactions and set up on-premise installations in an online global community akin to Facebook, reports eChannel Online.

It is already starting later this year, in its "Blue Business Platform," asserted Frank Gens, senior VP and chief analyst at IDC.

Because SME customers buy and shop like consumers, IBM is seeking to deliver pre-wrapped, pre-tested and better packaged IT products for a global sector that is in short supply of capital and lacks a fully developed IT infrastructure, says Gens.

New-Zealand-based Telecom is preparing to put some meat on the bones of its new business Internet service, says Business Day.

According to business marketing head Victoria Crone, Telecom is finalising details of new pricing and support plans that will offer small businesses a dedicated broadband help-desk and more capable modems.

These should be available in about a month, when Telecom will also revamp its Web site registration and Web hosting services.