Leicestershire gets eDRM solution

Leicestershire County Council has installed an electronic document and records management solution (eDRM) based on Morse's Wisdom Product Suite, says PublicTechnology.

The new system gives social workers electronic access to 16 000 stored case files, while providing a central digital repository for both structured and unstructured information, including photographs, videos and court notes.

It also enable social workers to have immediate access to clients' social care records, making sure the best care will be given, even as they pass through the system from child to adult.

Telecom New Zealand has chosen Savvion's BusinessManager 7.0 to speed up and ease the way new customers sign up for service, says TMC Net.

Savvion's BPM software will enable Telecom New Zealand International to match different systems within the company.

The company provides the full range of telecommunications services to retail and wholesale customers.

Integrify Software has released Integrify 4.5, an added improvement to its BPM solution, reports Emediawire.

Integrify 4.5 is a Web-based platform that centrally manages user requests from multiple locations and streamlines workflow, operations and automates business processes.

It offers increased flexibility in BPM, including the introduction of the Integrify Web Services Module, with improved reporting and metrics, as well as better user interface configuration and features for process design.