CMS vendors look to social networking

Content management software (CMS) vendors are pondering social networking features and are expected to collaborate or acquire so-called white label networks to make their enterprise applications more social, says ZDNet.

Jeremiah Owyang, an analyst at Forrester, says that the big enterprise content management CMS vendors - EMC's Documentum, Interwoven, Vignette and Stellent - are not offering social networking features.

Meanwhile, there are more than 90 companies offering white label social networking infrastructure branded as something else. At some point these two categories of vendors will meet, he says.

Ektron, a Web content management (WCM) software provider, received the highest rating available in the Web Content Management MarketScope report published by Gartner, says Business Wire.

The MarketScope report gave the WCM market an overall rating of "positive", stating that "the WCM market is entering a new phase of its evolution".

"There is a clearer link between WCM and business success, which is driving both solution selling and innovation," added the report.

Head = Preferred Health upgrades

Preferred Health Systems is upgrading its document management and workflow system to SunGard's EXP Macess, says ECM Connection.

Preferred Health chose SunGard's EXP to introduce more automated processes, advanced integration, optimisation and workflows into the company's claims management and call centre departments.

Since the mid-1990s, Preferred Health has used SunGard's EXP Macess predecessor product, I-MAX, for document management and workflow.