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Dialogue completes CallForce buy

Kimberly Guest
By Kimberly Guest, ITWeb contributor
Johannesburg, 17 Oct 2007

All conditions outstanding in the acquisition of CallForce Direct have been fulfilled, says outsourced call centre company Dialogue Group.

The deal, which was announced to shareholders in August, sees Dialogue acquire a 51% interest in the company, for a maximum amount of R18.55 million. The AltX-listed group has not issued a statement adjusting the sale price.

CallForce Direct is a staffing company focusing on permanent and temporary staff recruitment, placement and management for call centres.

Its supply of staffers to companies looking to retain a portion of their call centres in-house is of primary interest to Dialogue.

"The provision of staff to in-house operations not yet ready to outsource fully is an excellent way of establishing relationships with potential Dialogue clients. The acquisition, as part of a defined group strategy, further expands the range of outsourced services that Dialogue can provide to its local and international clients," it said in August.

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