Internet Solutions (IS) CEO Angus MacRobert has accused Telkom of deliberately disrupting its business after the Internet service provider had to send clients a second e-mail in less than a week explaining degraded services.
Yesterday, an e-mail was sent by IS to its clients saying: "Earlier this week, SAIX [Telkom`s SA Internet Exchange] implemented filters that prohibit the entry of IS-based addresses to their international links. This, in effect, incapacitates IS configuration to effect automatic re-routing decisions, and has the overall side-effect of denying IS access to the SAIX network, in the event of local peering failure."
The e-mail adds that in the situation of endemic over-congestion on the peering link, significant volumes of traffic would continuously flow to the SAIX network via IS`s international bandwidth.
"IS is now dropping 70Mbps on the IS side of the interface to the peering link with SAIX. We have escalated this to an executive level within Telkom to assist with the resolution of this issue," the e-mail states.
MacRobert told ITWeb that after having "a serious fight with Telkom yesterday evening, Telkom has decided to reverse its policy... No reason was given... they never give a reason."
He says IS gives Telkom about R2.5 billion worth of business directly and indirectly per year and he is disappointed in its behaviour towards clients.
"Their behaviour smacks of deliberate disruption."
IS and Telkom are already locking horns in the courts and with the regulator on a number of matters. In February, IS`s complaint before the Competition Tribunal is due to be heard and it is awaiting word from the Independent Communications Authority of SA on its interconnection complaint.
Telkom is formulating a response to IS`s complaints.
Related story:
IS criticises Telkom
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