Data flags South Africa as having one of the world’s highest rates of suspected digital-transaction fraud with criminals already weaponising generative-AI deepfakes to trick consumers. Banks and other financial institutions must use new technologies such as AI and ML to protect themselves and their customers against these criminals.
The payments landscape is undergoing rapid transformation, driven by a surge in digital transactions and an increased emphasis on payments modernisation. As banks and financial institutions continue to evolve their digital strategies, safeguarding these advancements against emerging fraud threats has become a critical priority.
The ACI Worldwide 2024 Scamscope report reveals that global losses from Authorised Push Payment (APP) scams, a trust-based manipulation, will likely hit $7.6 billion by 2028. One in four scam victims will leave their current financial institution, and around 20% will close their accounts without opening new ones, underscoring the critical need to protect customers and maintain trust. APP fraud increasingly exploits emotional vulnerabilities, eroding the trust between consumers and banks.
To navigate this rapidly evolving environment, financial institutions must act quickly to protect customers and restore confidence. With predictions of significant increases in APP fraud values, banks need to adopt more effective prevention strategies. It is imperative that they invest in comprehensive fraud management solutions that leverage innovative technologies like Artificial Intelligence (AI) and Machine Learning (ML). These solutions are essential to empower organisations to detect and respond to fraudulent activities with greater speed and accuracy, reinforcing trust and resilience within the financial ecosystem.
The Payments Intelligence Roadshow 2025 will convene South Africa’s banks, fintechs and merchants to map the next wave of secure, data-driven payment innovation. Against the backdrop of soaring instant-payment volumes and tighter data mandates, the programme will examine how, from customer on-boarding to settlement, payments intelligence can unlock friction-free user experiences while driving down fraud losses and compliance costs.
Local and global experts will interrogate these threats, examine evolving tactics such as authorised-push-payment scams, and test their readiness to combat the emerging threats and stay ahead of cyber threats.
Join us at this executive forum and discover how combining AI, ML, network intelligence, and next-gen payment hubs can reduce risk in real time, along with tactics to succeed in today’s competitive market.
International Keynote:
Scotty Perkins
ACI’s Head of Product Management and oversees the company’s banking solutions
Why should you attend?
Insights from Industry Leaders
Listen to industry insights and real-world use cases for payments modernisation.
Brainstorming and thought-sharing
Join an in-depth conversation on innovative approaches to enhancing your fraud protection and best practices.
Exclusive Networking
Build valuable connections with your professional peers and industry experts, spurring collaboration and professional growth.
Actionable Strategies
Gain practical, real-world insights on setting the standards in payments transformation.
Who should attend?
The Payments Intelligence Roadshow will be of considerable interest to fraud, risk and compliance decision makers from financial institutions.
Agenda
Setting the standard in payments modernisation
Scotty Perkins, Head of Product Management, ACI Worldwide
As the payments landscape transforms rapidly, banks globally, are increasingly depending on ACI Worldwide to address the requirements of real-time payments, digitisation initiatives, and fraud prevention.
Takeaways:
- Key insights: Top real-time payment trends
- Emerging technology: Increasing transaction speed and enhancing security
- Living in a digital-first world: The impact evolving payments are having on consumer behaviour and business operations
Payments intelligence: Going beyond fraud and risk management
David King, Vice President | Middle East, Africa and South Asia, ACI Worldwide
As payments evolve to meet the demand for instant, seamless transactions, so do the tactics fraudsters use to target your customers. Are you missing vital tools that proactively neutralise fraud threats in real-time? Hear from experts on how artificial intelligence (AI), machine learning (ML), and predictive analytics ensure security in today’s fast-paced economy.
Takeaways:
- How are payment systems increasingly vulnerable to evolving fraud schemes?
- What roles do AI and machine learning play in predicting and preventing fraud?
- How can advanced analytics enhance fraud detection within payment networks?
- What challenges arise in balancing seamless user experience with robust security measures?
- Why is collaboration between financial institutions and tech innovators crucial in fighting fraud?
Industry Keynote: Understanding the payments fraud landscape in South Africa
Damon Madden, Strategic Solution Consultant – Fraud, MEASA, ACI Worldwide
Takeaways:
- How are evolving digital payment systems in South Africa increasing exposure to sophisticated fraud schemes?
- How are South African financial institutions preventing fraud in real-time?
- How do regulatory frameworks and technological innovations shape the future of fraud prevention in South Africa’s payment ecosystem?
Panel discussion: Expanding the horizon of fraud prevention in payments
Takeaways:
- Effectively identify and address the unique risks associated with real-time payment systems to enhance fraud prevention
- Significantly improve the accuracy of our fraud detection efforts using AI, ML, and behavioural analytics
- Prioritising industry collaboration to breakdown data silos, share insights, and combat evolving threats
Venue
About The Venue, Houghton Hotel
The Venue at The Houghton offers the same five-star, boutique conferencing experience you have come to rely on! With idyllic views of the Jack Nicklaus signature golf course, it is the perfect location for corporate events and functions.
Address: Lloys Ellis Ave, Houghton Estate, Johannesburg, 2198, South
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About ACI Worldwide
As an original innovator in global payments technology, ACI delivers transformative software solutions that power intelligent payments orchestration in real time so banks, billers, and merchants can drive growth while continuously modernizing their payment infrastructures simply and securely.
We combine 50 years of trusted payments expertise with our global footprint and a local presence to offer enhanced payment experiences to stay ahead of constantly changing payment challenges and opportunities.
For more information, please visit www.aciworldwide.com
