Guy Taylor

Enabling actionable insights through data, analytics and AI

3 - 5 March 2020
Sandton Convention Centre

Director of Data Science & Analytics, Booking.Com

Guy Taylor is a full-stack data scientist with a strong focus on contribution to business innovation and driving behaviour change. Having established a substantial portfolio of accomplishments in start-up and entrepreneurial ventures, Guy is currently the Director of Data Science & Analytics at Booking.com in the Netherlands. Previously he was the Executive Head of Data-Driven Intelligence in Nedbank as part of the Enterprise Data Services team where he successfully accelerated Nedbank's cross- enterprise data science, machine learning and business intelligence teams. Guy has built his career heading up and incubating data science teams in the FinTech and EdTech space.

Guy Taylor will be speaking on the following topic:

09:20

Case Study Beyond the hype: A practical approach to implementing AI in your organisation

Examining the reasons for implementing AI:
- Enhance your customer experience;
- Empower your employees;
- Optimise your operations; and
- Transform your products.

Making the business case for AI – linking proposed solutions to specific business benefits.
AI in the BI environment: How do you upskill your current BI/analytics team and train them to implement and use AI tools?
Looking at current AI implementations, eg, chatbots. How do you ensure the performance of your bot and increase engagement?
Moving beyond chatbots to cognitive computing – the trend towards natural language processing.