Speaker



Lynton Peters

CEO, One Cart

Lynton Peters is currently the Founder and CEO of OneCart, an online on demand e-commerce platform that is disrupting the FMCG retail industry and changing the way consumers shop for groceries and essentials online.

Prior to OneCart, Lynton had over 10 years’ experience in the corporate world initially as an electronic engineer in the software and electronics industry, and later on in innovation consulting both locally and in Singapore. Through this, Lynton has led and built multiple teams and has been exposed to a variety of different technologies, cultures and business strategies. Lynton’s most recent role prior to OneCart was the Associate Director and Head of an advisory team in a Big 4 practice.

Lynton Peters will be speaking on the following topic:

12:00
Case Study:How to evolve and align your business to become more customer-centric
  • Empowering your workforce to deliver exceptional service at every touchpoint
  • Making the most of real-time feedback and interactions
  • Using design thinking to meet and empathise with your customers

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