Alan de Waal-Smit is a strategic IT leader with over 20 years of experience across software, ERP and infrastructure management. As Head of Sales at ITR Technology (ManageEngine South Africa), he focuses on aligning enterprise organisations with the right IT strategies and solutions. Alan is known for building long-term partnerships grounded in trust, insight and service excellence. With deep product expertise and a strong understanding of business requirements, he helps institutions simplify IT, strengthen operations and deliver measurable impact.