Gone are the days when women were limited in their choice of careers. Dumisile Igboji is the Workforce Planning and Business Intelligence (BI) Manager at Alteram Solutions and has been working with Alteram for a year and a half. She is currently operating within the data service division, leading the BI Analysis and Workforce Planning functions.
Workforce Planning is the process of ensuring that the company has deployed the right amount of staff, at the correct place, for the proper time and with the right costs for optimal operational requirements. BI Analysis is the process of gathering, cleansing, analysing and turning data into critical information and knowledge that can be used to make sound business decisions.
“I successfully developed a workforce planning methodology and a data governance policy. I also worked with Wits University's Centre of Entrepreneurs to develop professional programmes like Entrepreneurship for Medical Professionals and Debt Counsellors, NQF 7 and NQF 6, respectively,” says Igboji.
A project that Igboji was recently involved in making smarter and more efficient is the Credit Control and Customer Care project for the Department of Water and Sanitation. Alteram Solutions was commissioned to assist with driving the revenue generation initiative where Igboji led the Workforce and Business Intelligence team. These analysts championed the workforce planning strategy, business intelligence analysis methods and applications which led to Alteram Solutions successfully generating a mammoth amount in as little a period as three months.
“Workforce Planning and BI Analysis are intertwined in the sense that developing a compelling workforce planning strategy requires the use of the workforce, business data and trends to give strategic context for managing and developing a high-performance workforce,” explains Igboji.
Igboji is a goal-driven professional who is passionate about people and business. She is a strategist and analyst with multidisciplinary skills in project management, tax advisory/planning, financial management, corporate governance and ethics, board appraisals and entrepreneurship, with a flair for various industries such as financial, tax regulation, electrical, construction and customer relationship management (CRM), to name a few.
Outside of Alteram Solutions, Igboji is a wife and mother to three boys, whom she describes as the "rock stars" of her life. During her free time, Igboji enjoys reading. She just finished reading the book, Capitalist Nigga, written by Chika Onyeani. Her colleague showed her Onyeani’s PhD thesis about Modelling Systemic Risk in the South African banking sector which caught her attention.
“What inspires me about working at Alteram Solutions is how the company is growing in leaps and bounds while remaining grounded in customer relationships,” says Igboji.