Alteram Solutions revamps its network operations centre
The NOC is a sophisticated live SolarWinds installation from which Alteram Solutions remotely monitors IT environments in real-time.
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Alteram Solutions appoints NOC manager
Vincent Rabie's responsibilities include setting up and managing the Network Operations Centre for the company.
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Alteram Solutions upgrades its call centre tech
The centre comprises an in-house customer relationship management platform, along with analytics and BI, to meet customer requirements.
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ICT in 2019: what to expect
The Internet of things literally brings smart house and home appliances to life, says Peter Serati, chief technology architect at Alteram Solutions.