AudioCodes Live boosts collaboration, communication experience


Johannesburg, 21 Feb 2022

Enabling seamless, enhanced meetings and collaboration has become a top priority for organisations of all sizes, as they bed down the remote and hybrid working model.

Tumi Masobe, Business Development Manager at Axiz, says businesses have quickly migrated to Microsoft Teams as they embrace the new normal and seek better quality and more features from their meeting and collaboration tools. “Everyone is using Microsoft Teams now. Local businesses are moving to Teams as they standardise with Microsoft because it makes collaboration and document sharing so much easier. They are also harnessing Teams features such as the ability to call people on a mobile or landline number.”

Says Masobe: “AudioCodes was the first company to integrate with Teams and is a trusted advisor for Teams, voice and video collaboration. Offering a complete Teams solution, AudioCodes’ portfolio includes hardware such as audio-visual devices and room solutions, as well as software and services.”

With the solution, AudioCodes enables enhanced security, while at the same time optimising media streams to assure quality. Local customers also appreciate AudioCodes features such as Meeting Insights, which captures all meeting content to transcribe minutes with AI-supported speaker identification, logs all decisions and action items and assigns them to participants.

AudioCodes Live is a flexible portfolio of managed services designed to simplify Microsoft Teams adoption, voice communication and connectivity via the preferred SIP trunk provider.

By removing complexity from the integration of Teams collaboration, unified communications and enterprise telephony, it provides a seamless, rapid and cost-effective migration to Teams for high quality voice and video collaboration, delivered as a fully managed service. Available via Axiz, Audiocodes Live provides a selection of managed service options – each tailored to meet different needs, ranging from Teams Direct Routing to cloud-based tools to simplify user management, to integration with existing on-premises telephony.

AudioCodes Live solutions enable a smooth and seamless migration to Microsoft Teams, with AudioCodes handling the connectivity to your IP-PBX, UC or contact centre systems, and optimising your SIP trunk and PSTN configurations. There is no need for specialised IT skills, since this role will be filled by AudioCodes Professional Services experts.

“Companies don’t want to own and run more infrastructure – they just want the service,” says Masobe. “AudioCodes Live is an efficient and cost-effective way to improve collaboration and communication for businesses of all sizes.” 

To find out more about AudioCodes Live for Microsoft Teams, visit: https://goaxiz.co.za/technologies/audiocodes/

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