WhatsApp Business and chatbots help SMEs streamline customer engagement, automate support and scale communication.
Press release
Sponsored content
Timeline
2025
August
- 8.
July
- 14. WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments automatically.
May
- 23. How Cellfind’s decade-long partnership with a data-driven technology provider is redefining scale, support and SMS strategy.
- 7. Rather than becoming obsolete, USSD is being integrated with other systems to create hybrid solutions that combine its universal accessibility with more advanced features.
March
- 20.
January
- 7. Omnichannel marketing creates a unified customer experience across all touch points, ensuring a seamless journey regardless of the channel used, says Cellfind.