Dimension Data unifies operations to become more client-focused


Johannesburg, 01 Apr 2020
Read time 2min 00sec

On 10 March, Dimension Data announced it will operate under one name, Dimension Data, to better deliver the changing technology needs of its clients.

“As the market around us continues to evolve, we are conscious of the need to remain relevant by delivering products and services that enable our clients to meet the increasing demand for personalisation and customisation. Leveraging technology is critical for businesses, and our products and services play a vital role in empowering them to build their future,” said Grant Bodley, Chief Executive Officer of Dimension Data.

“The role of technology in business is changing and, therefore, how it is consumed, and the decisions related to technology, are changing. We are adapting to align our organisation to that of our client choices,” continued Bodley.

On 1 April 2020, the company will begin a process to create an operating model that will enable it to execute on its strategy and better serve its clients, employees and the communities in which they operate. Dimension Data will bring all its people together, uniting the businesses of Systems Integration, Internet Solutions, Britehouse and ContinuitySA into a dynamic, industry-defining company.

“Bringing these legendary companies together will unlock opportunities for greater innovation, and as we continue to give clients the power to build their futures using game-changing technology, we will do so from a place of greater strength,” he said.

Dimension Data will have five go-to-market areas that, when integrated for a client’s business, will enable them to transform and be successful in a digital-first world:

  • Intelligent Infrastructure
  • Intelligent Workplace
  • Intelligent Business Applications
  • Intelligent Customer Experience
  • Intelligent Security

“Reorganising ourselves to deliver what the market demands is driven with growth in mind. We’re very excited about the future and are committed to bringing these changes online quickly,” said Bodley.

“The way we collaborate with our clients is where we create the most significant value and sustainable business outcomes for them. The logic is clear: the more we focus on seamless client experiences, the more focused we become on delivering solutions that work. We believe that when we understand our clients’ needs, we deliver better solutions.” he concluded.