Enghouse Systems acquires ProOpti AB
Enghouse is pleased to welcome ProOpti’s customers and employees to the Enghouse Interactive organisation, says Steve Sadler, chairman and CEO of Enghouse.
10 Jun 2019
AI and the contact centre: avoid the mistakes
Just like a human, a robot needs to have access to the latest relevant knowledge and information to do its best job, says Enghouse Interactive.
23 Nov 2018
Getting the balance right
Businesses must map the customer journey before they roll-out new channels, says Enghouse Interactive.
01 Nov 2018